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Business Operations Digital Program Manager
Redmond, WA
Job Description
OverviewMicrosoft's Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world's computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide. The Cloud Sourcing, Spares, Sustainability and Security (CS4) organization within CSCP manages sourcing and supply of all servers, storage, and networking devices hardware for cloud data centers. We are dedicated to ensuring reliable performance, preventing unplanned investments, optimizing costs, and providing accurate information across the supply base. Our priority is smart growth and high efficiency to deliver a trusted experience to customers and partners worldwide. We are looking for a Business Operations Digital Program Manager to help build sustainable advantages through supply chain strategy and management. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesApply Lean and Six Sigma methodologies to effectively program manage initiatives, ensuring efficiency and optimization throughout the process Cultivate relationships, build consensus, collaborate across teams, coordinate multiple timelines, and manage complex, cross discipline projects, address roadblocks, and deliver sustainable solutions Oversee projects from conception to implementation, including the development of business requirements, process mapping, user acceptance testing, and deployment Develop and drive the future state capabilities and systems roadmap, clearly articulating the business impact and success metrics associated with each initiative Ensure readiness and preparedness for process, tools, and system changes among our people, suppliers, and partners Define and facilitate data policies, processes, and governance to ensure the integrity and reliability of sourcing information Benchmark industry practices, gather outside-in perspectives and market intelligence, and apply insights to improve Microsoft Cloud Supply Chain operations Develop and present business case justifications for capital, program resources, and technology investments, ensuring alignment with strategic objectives Define a robust project governance framework, encompassing portfolio planning, prioritization, and risk management to ensure successful project execution Monitor and report on the performance of initiatives, including key metrics a KPIs (Key Process Indicator), to track progress and ensure accountabilityOtherEmbody our culture and values
ResponsibilitiesApply Lean and Six Sigma methodologies to effectively program manage initiatives, ensuring efficiency and optimization throughout the process Cultivate relationships, build consensus, collaborate across teams, coordinate multiple timelines, and manage complex, cross discipline projects, address roadblocks, and deliver sustainable solutions Oversee projects from conception to implementation, including the development of business requirements, process mapping, user acceptance testing, and deployment Develop and drive the future state capabilities and systems roadmap, clearly articulating the business impact and success metrics associated with each initiative Ensure readiness and preparedness for process, tools, and system changes among our people, suppliers, and partners Define and facilitate data policies, processes, and governance to ensure the integrity and reliability of sourcing information Benchmark industry practices, gather outside-in perspectives and market intelligence, and apply insights to improve Microsoft Cloud Supply Chain operations Develop and present business case justifications for capital, program resources, and technology investments, ensuring alignment with strategic objectives Define a robust project governance framework, encompassing portfolio planning, prioritization, and risk management to ensure successful project execution Monitor and report on the performance of initiatives, including key metrics a KPIs (Key Process Indicator), to track progress and ensure accountabilityOtherEmbody our culture and values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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