Provides helpdesk and end user computing support, both hardware and software, for Government Client during day shift operations (0700 1530), swing shift operations (1530 0000), or graveyard shift operations (2330 1000). Assist end users to use Information Technologies resources efficiently and effectively by providing them with expert assistance, guidance, and training. I

The IT Service Desk position will provide customer service for Government clientele in a forward facing environment at the IT Support Counter. Assist end users with troubleshooting non functioning computers, printers, tablets, cellphones, & various other IT equipment. Maintain the printer consumable program through usage metrics and inventory management. Maintain the IT p