Identify and Scope Operational Process Improvement opportunities within our ERP functions. This will require a thorough understanding of Production, Warehouse, Planning, Logistics, and Training. Manage and drive project development and implementation based on those opportunities. Support the development of training content for both existing and new Operations processes in

Image, stage, and install new computers in our manufacturing plants and warehouses Receive, triage requests, and create requests from in bound calls and emails Troubleshoot and fix issues with laptops, desktops, tablets, desktop and network printers, and mobile devices Manage clients using remote support tools; maintain Active Directory and Office 365 accounts Other dutie